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Privacy Policy

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Effective Date: December 6, 2025
Identity Shift Hockey
IdentityShiftHockey.com

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Identity Shift Hockey (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and what rights you have.

If you have any questions, contact us using the contact form at:

https://www.identityshifthockey.com/contact-us

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily give us, including:

  • Name

  • Email address

  • Phone number

  • Player age/birth year

  • Survey/form responses

  • Payment information (processed securely by third-party providers)

  • Messages you send us (email, forms, texts, DMs)

1.2 Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Device type and browser

  • Pages viewed

  • Time spent on site

  • Cookies and tracking pixels

  • Referral source

1.3 Information from Third Parties

If you sign up through a social platform or submit forms via Instagram, Facebook, TikTok, or other channels, we may receive basic profile info and form responses.

2. How We Use Your Information

We use your information to:

  • Deliver coaching programs and resources

  • Communicate with you (emails, texts, calls)

  • Respond to inquiries and provide customer support

  • Send training updates, newsletters, promotions, and relevant offers

  • Process payments and manage subscriptions

  • Improve our website, services, and user experience

  • Track analytics and advertising performance

  • Personalize content and recommendations

We do not sell your personal information.

3. Legal Basis for Processing (For Users in Applicable Regions)

We process your information based on:

  • Your consent

  • Contractual obligations (e.g., when you purchase a program)

  • Legitimate business interests (analytics, marketing, improving services)

  • Compliance with legal obligations

4. How We Share Your Information

We may share your information with:

  • Service providers (payment processors, email services, analytics tools, CRM platforms)

  • Advertising partners (Meta, Google, TikTok) for retargeting or performance tracking

  • Contractors or coaches who help deliver the program

  • Legal authorities, if required

We do not sell or rent your data.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve site functionality

  • Personalize your experience

  • Track analytics

  • Support advertising/retargeting campaigns

You can control cookies in your browser settings.

6. Data Retention

We retain personal information as long as reasonably necessary to:

  • Deliver services

  • Maintain business records

  • Comply with legal requirements

  • Improve future service offerings

You may request deletion at any time (see Section 8).

7. Data Security

We implement reasonable technical and organizational measures to protect your data. No online transmission is guaranteed secure, but we take privacy seriously and work to safeguard your information.

8. Your Rights

Depending on your region, you may have rights to:

  • Access your data

  • Correct inaccurate data

  • Request deletion

  • Withdraw consent

  • Opt out of marketing

  • Request data portability

  • Know what data we’ve collected

To exercise rights, contact: https://www.identityshifthockey.com/contact-us 

9. Third Party Links

Our website may link to external sites or resources. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, reach out anytime:

Identity Shift Hockey
https://www.identityshifthockey.com/contact-us
IdentityShiftHockey.com

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